Hospital Security: Doctor’s Orders

Because a medical campus is typically an open environment designed to accommodate patients, visitors, employees, practitioners, and staff, many hospitals face the challenge of balancing the need to present a friendly and welcoming property with the right combination of security measures to ensure safety. They do not want to create a security climate where people are reluctant to visit the facility because they are uncomfortable or afraid. In addition to the basic fundamentals of security—physical, technical, personnel, and procedural—administrators need to develop an understanding and renewed focus on the security disciplines unique to hospitals and medical facilities.

Are Your Operations a Best-Practice?

The single most effective and proficient way to protect your hospital’s people, assets, and operations is a systematic, step-by-step, and holistic process that begins by supporting the security department. Our recommended program development reflects a strategic approach based on industry best practices in hospital security operations. And one of the first tasks is to benchmark your hospital with nationally recognized healthcare security design and risk mitigation strategies currently being implemented by hospitals of comparable size and geographical location.

An Ounce of Prevention Is Worth a Pound of Cure

A prevention-oriented methodology results in a higher level of situational awareness and emergency readiness. Prevention begins in the early stages of planning and continues daily through the acquisition of real-time insight into the operations of the hospital. Preventative measures need to be scalable, flexible, and adaptable based on dynamics such as emerging threats, actionable intelligence, or changes to the environment. This process can only be attained by ongoing coordination with hospital staff; adherence to security best practices; compliance with regulatory standards; and leveraging technology to mitigate risk.

Give Them a Taste of Their Own Medicine

Based on my own experience of assessing medical facilities, your two most critical points to address are visitor access control and patient management. Starting with visitors, you need to establish a structured management protocol for all guests, including family, friends, and part-time employees. A database with individual identifiers should be used to record visits and screen for prohibited visitors. Technology can be used to monitor and manage patients, especially infants and seniors. Because many hospitals are concerned with baby abductions and elderly people wandering away from the facility, a tracking device could alert security and trace their location if the patient attempts to leave the hospital without authorization.

Take Two Aspirin and Call Me in the Morning 

Another security issue distinctive to healthcare properties is that transients will sometimes seek shelter inside the hospital. Some facilities are more tolerant than others and allow destitute people a safe haven, usually during the colder months. Although this is an honorable gesture, the result can be an increase in thefts and disruption in efficiency and workflow. Hospitals can maintain their level of safety and control if they provide some food or drink and point these visitors to the nearest homeless shelter.

While your security plan should address necessities such as alarm systems and security guards, you must also promote policies and procedures that control access and manage risk—in order to provide a best-practiced based security environment.


Arena and Stadium Security Requires Protecting People, Property, and Assets

The tragic event this week in Manchester, England at an arena filled with families and children attending a concert reminds us of the evil of terrorism. The attack by a suicide bomber was Europe’s 13th terrorist incident since 2015. As ISIS claims responsibility, it calls for supporters to strike anywhere and with whatever weapons possible—vehicle, firearm, or explosive—showing us once again that this danger is real with no signs of going away. My professional experiences have taught me how to effectively plan, prepare and implement multi-disciplinary security measures to counter this threat. Remember, security has to be right all the time, but the terrorist only needs to be right once.

High Profile = High Risk   

Large-scale venues, such as an arena in Manchester, stadium in Paris, or major league ballpark in the U.S., are prime targets due to the high volume of people in a condensed area. A terrorist who wants to inflict as much damage as possible to numerous victims is drawn to these types of facilities, especially a high-profile site like an iconic sports venue. Protecting buildings and properties this big is no easy task but risk can be controlled and lives can be protected with the right combination of knowledge, experience, and resources. The key to safeguarding a large piece of real estate is the strategic placement of security assets, which can only be learned from real world experience.          

Your Plan Needs to be Tailored, Customized, Reasonable, and Effective

After years of protecting large-scale operations and major events on a global stage with both the Secret Service and as a security consultant, I understand that a large-scale venue security plan requires appropriate countermeasures to mitigate the various types of hazards and ensure the safety of both the people attending the event and the operation of the venue. With that understanding, a security plan needs to be uniquely tailored to the environment and culture of the property. The Lake Forest Group’s security planning follows a developed and still evolving process based on the 35+ years of experience in law enforcement, security, legal, and human resources of our team.

The Six Pillars of Large-Scale Venue Security Design You Must Consider

The design, creation, and implementation of a large-scale venue security plan begins with an on-site assessment of the site to evaluate risk in six crucial areas:

  1. Personnel security: chain-of-command, manpower, staffing, posts, and supervision
  2. Systems technology: alarms, access control, cameras, monitoring, X-ray screening, metal detectors, and command center capabilities
  3. Physical security: fencing, gates, barriers, locks, windows, and hardware
  4. Processes: security policies, operational protocols, access control, parking, transportation, player/performer protection, crowd control, and guest management
  5. Emergency preparedness: emergency management, incident response, lockdown, shelter, evacuation, and relocation
  6. Liaison with critical third parties and first responders
Leveraging All of the Assets and Resources of the Federal Government

Given the current nature of the terrorist threat and the severity of the consequences associated with many potential attack scenarios, the private sector will need to look to organizations within the U. S. government for intelligence information at critical times. In order to offer you maximum protection, The Lake Forest Group works in collaboration with international, federal, state, and local entities to convene and schedule meetings; develop, write, and disseminate security plans, emergency management procedures, continuity of operations plans, roles and responsibilities of agencies and private sector partners, and counter surveillance plans, among others; and provide daily on-the-ground assistance to meet our client’s goals and objectives and produce a safe and positive environment for participants, guests, employees, and all in attendance.

A Preventative Protective Security Methodology Balances Ends, Ways, and Means 

Ultimately, successful security planning and event management focus on a preventative protective security methodology that balances ends, ways, and means, using the appropriate personnel to identify and assess targeted threats and create enhanced countermeasures to mitigate risk. The Lake Forest Group has provided trusted counsel and thought leadership to our clients by successfully securing professional sports and collegiate stadiums and arenas, corporate offices, industrial plants, commercial properties, government venues, entertainment sites, medical facilities, and academic institutions across the country and around the globe.


Spotlight on Residential Security

The tragic murders of the Savopoulos family and their housekeeper in Washington, D.C. unfortunately show us how high net worth people are at risk to be targets of potentially violent crime. As of today, two persons of interest have been identified—one is a former employee and the other suspect a current one. As the facts continue to surface, we won’t be surprised to learn that this was premeditated, coordinated, rehearsed, and conspired by at least two individuals and possibly others. The main suspect has an arrest record that includes harassment, concealed weapons, theft, and violating an order of protection. The other suspect has bounced around from job to job, was fired by his previous employer, and had been recently hired to do odd jobs for the family. The checkered pasts of these two individuals fit the characteristics of what we see in many insider threat cases. An arrest record, unstable work history, job terminations, and access to weapons are some common denominators. And where these two subjects previously crossed paths provides pieces to a puzzle that has ultimately landed them as suspects in the torture and deaths of innocent people.

Executives Benefit from a Residential Security Assessment

After conducting countless residential security assessments for senior-level executives of major corporations, I have found the number one concern of these individuals is the personal safety of their families. In order to deliver the highest value possible to each engagement, I uniquely tailor the project to best serve my client by beginning with a framework for the assessment that is extremely flexible and adaptable to the environment. The structure then follows a developed and still evolving outline that leverages more than 30 years in the law enforcement and security fields and is based on four main pillars: 1) physical security, 2) technical security, 3) network security, and 4) procedural security. These assessments include an on-site security survey of the residence including the building, property, and its outer perimeter; the risks, threats, and vulnerabilities potentially impacting the safety and security of the home along with the occupants and guests; countermeasures and strategies for risk transfer, avoidance, mitigation, or acceptance; and detailed risk mitigation considerations.

A Prime Example of Insider Threat 

In 2008, the Secret Service National Threat Assessment Center (NTAC) and the CERT® Program (CERT) of Carnegie Mellon University’s Software Engineering Institute collaborated on the Insider Threat Study (ITS) in the cyber security realm. The study focused on employees who committed illegal or unauthorized acts against organizations using a computer, system, or network, such as theft of intellectual property, fraud, and acts of sabotage within critical infrastructure sectors. This research found that current and former employees carried out insider activities in nearly equal numbers, many of these individuals had prior arrests, and a specific work-related event triggered the actions of most insiders—all of which are eerily applicable to what has been uncovered in the Savopoulos case.

How You Can Protect Your Home and Family 

So what can we learn from this incident to help prevent future tragedies? First, whether you’re the founder of a multi-million dollar company or a private homeowner, you need to know the people you come into contact with every day and, more importantly, have access to your home. Your list might include landscapers, cleaning ladies, nannies, dog walkers, and contractors, to name a few. Before any of these people set foot on your property, you have to ensure their backgrounds have been properly screened by their employer. If they are sole proprietors, they must provide proof of passing a background check and establishing legal residency, if applicable. These checks should not be more than three years old and should include, at a minimum, criminal history, civil litigation, and drug testing.

A professional and comprehensive residential security assessment will evaluate the technical, physical, and cyber security measures of your home. When you follow the recommendations of the key takeaways, you will not only help safeguard your home and family from a preventative standpoint, but you will also have a planned response and recovery to any type of nefarious event occurring on your private property. Corporate leaders need to be aware that danger is not only found in the workplace or while travelling abroad; it can also occur in their own backyard.


How Safe Is Your School? Security 101

While fall ushers in Indian summer, football season, and autumn leaves, it also means back to school for millions of students everywhere. Mixed into the list of school essentials like laptops, backpacks, and books is the need for security measures that safeguard the administrators, teachers, and children who spend most of their day in a scholastic setting. Since recent history has unfortunately shown us that tragic events can occur on any size campus—from universities like Virginia Tech to high schools like Columbine to elementary schools like Sandy Hook—we need to be prepared to mitigate the situations that threaten our schools and the people in them.

You Can Increase Security through Education, Awareness, and Training    

The educational environment is a unique culture distinguished by above-average attrition (e.g., students, faculty), high visitor volume (e.g., substitute teachers, parents), open settings (e.g., playgrounds, courtyards), and long hours of operation (e.g., day and night classes, extracurricular activities). While protecting people, property, and assets based on these dynamics is a formidable challenge, you can control risk through education, awareness, and training. Because your security is only as good as the consciousness of the constituents who occupy the venue on a daily basis, the best way to raise their security and safety acumen is by creating and maintaining a continuously updated education, awareness, and training program built by best practices and industry benchmarking.

It’s Time to Hit the Books to Build Your Security Program

So, what should go into your education, awareness, and training program? Start with training on: emergency evacuation, shelter-in-place, campus lockdowns, and active shooter. Then move to awareness material that focuses on visitor registration, restricted access, parking requirements, prohibited items, and student drop-off and pick-up. And round it up with educational content that offers information on drug and alcohol abuse, workplace violence, sexual harassment, and suicide prevention. One of the goals of your program is to stay up-to-date on emerging threats and concerns related to your institution, which can only be accomplished by continuous reading, research, and networking with experts in these fields.

Use All Your Resources to Support Safety in School

Technical security solutions such as closed-circuit television, automated access control, intrusion detection, emergency notification, and panic alarms should also be incorporated into safeguarding a school property. These systems working in combination with security-related policies, procedures, processes, personnel, and physical standards will produce the desired outcome—an integration of protective measures resulting in a holistic security posture. Not only is it essential to have all of these recommended security features, but it is also equally important that the appropriate people are properly trained on their use.        

Work with a Partner to Create Safe Schools All Year Long

You’ll feel confident to handle threats to your school when you feel confident in your plan. And creating an effective plan takes time. Start by identifying a security professional with experience in securing campuses and adapting best practices to your specific location. Of course summertime is the perfect time to evaluate and modify all of your safety and security policies, processes, programs and systems so you can roll out any changes when the school year begins. But you shouldn’t wait until next year to start your plan. You can schedule an orientation for your students and employees and inform parents, police, fire, and other external stakeholders whenever it feels right. Security is a 24/7 undertaking and your commitment to learning, teaching, training, and awareness should always be in session.


Protecting the C-Suite from the Tax Man

If Executive Protection is one of your security roles, you need to be up to date on the latest best practices to maximize security and minimize risk—in the most cost-effective and efficient way possible. An Independent Security Study will help select executives in your company avoid unnecessary tax liability and at the same time assess your company’s security environment while providing great value to you in your role as a corporate security professional.

Why Do You Need an Independent Security Study?

Your Executive Protection might include air travel, airport protection, ground transportation, and a travelling protective detail to ensure the safety of company executives, especially if they travel internationally. The IRS will tax the gross income of those executives for transportation security costs—unless you can show a bona fide business-oriented security concern for the protection provided. An Independent Security Study meets the necessary requirements for the IRS to avoid this tax—and saves your CEO money.

You Can’t Conduct the Study Yourself

An important part of the IRS compliance is that the study is done by an outsider, e.g., independent consultant. You can’t conduct your own assessment. The Independent Security Study is based on an objective assessment of all facts and circumstances and the employer applies the specific security recommendations contained in the security study to the employee on a consistent basis.

An Independent Security Study Benefits You and Your Organization

The net result of the Independent Security Study conducted by an independent consultant is an evaluation of your personnel, programs, policies, technologies, operations, and current security environment to identify areas of strength along with opportunities for improvement. In addition, your compliance with the IRS showing the security you provide your executives is part of an overall security program also benefits you and your organization.

What Are the IRS and Tax Connections to the Study?

The Independent Security Study is tailored to fulfill IRS statutory requirements as they relate to validating employer-provided transportation for business-oriented security concerns and overall security programs. The Independent Security Study documents employer-provided transportation for security concerns for corporations seeking to specifically exclude security-related cost and items from the executive’s gross income. 


Supply Chain Security Is Only as Strong as Its Weakest Link

A supply chain is only as strong or efficient as its weakest link, whether that’s a policy, process, or person. Successful supply chain security requires a constant effort to stay knowledgeable and current with the most effective security countermeasures against emerging threats while at the same time continuing to develop and run operations in the most effective and efficient way possible.

How do you know if your supply chain is at a best practice based level? Your specific strategic supply chain security objectives can be achieved after an independent and comprehensive assessment of the physical, technical, procedural, and personnel security measures currently in place. After conducting numerous supply chain engagements in the private sector, I have gained access to comparable organizations in both similar and disparate industries and can routinely benchmark those operations against yours—offering you valuable insight.

Trust the Process

When I assess your supply chain’s movement of materials out of the organization to the end consumer, I apply the benefits of best practice-based security disciplines, including a supply chain risk management strategy tailored specifically to your culture and environment. Because we know that successful supply chain security requires a change from managing individual functions to integrating activities into key processes, we show you how to exploit existing assets through improved coordination.

In order to enhance supply chain security, you need to:

Conduct an on-site security survey of buildings and properties;

Examine risks, threats, and vulnerabilities affecting the supply chain;

Consider suggested modifications along with operational enhancements;

Develop additional strategies for protection from accidental and intentional theft, diversion, and tampering;

Create a detailed timeline to implement strategic recommendations; and

Accept continued support from a trusted security advisor.

The Wheels on the Truck Go Round and Round

A critical link to successful supply chain security focuses on ground and air transportation and the third-party companies that typically supply these services. After conducting a thorough process review of the carriers that are under contract and how each customer receives delivery of product, you’ll be able to develop cargo theft awareness and mitigation strategies for third-party carriers, further strengthening your security posture.

The screening of third-party suppliers and vendors should result in a list of approved providers with current data on standards, performance, areas of concern, or product-related issues. Also, all contractors, vendors, and third-party providers are responsible for providing current proof of successful background screening for their personnel who require access to the supply chain product.

Do As I Say and As I Do

Make sure you do what you say you’re going to do when it comes to your supply chain security strategy. It’s not enough to construct and distribute current best practice-based guidelines to all relevant internal and external entitiesyou must also ensure that these standards are clearly understood and followed completely.

When you implement a standardized process, you can mitigate risk on various levels, which is not only important for compliance reasons, but can also save you money. A coordinated, strategy-driven approach provides significant business benefits over time, such as operational improvement, fiscal efficiency, and decreased risk, and should be well defined and continuously reviewed, modified, and updated to ensure best-in-class industry supply chain security disciplines.

Do you have the resources, staffing, and expertise to plan, prepare, and implement a holistic supply chain security strategy within your organization? The Lake Forest Group is here to help. We’ll provide the necessary insight and hands-on advice that lead to tangible results—and help to ensure the integrity of your supply chain. To find out how we can address your particular security challenge, contact me at gmv@lakeforestgroup.com or 312.515.8747. Or share this blog post with someone who wants to improve their security program.


Stopping an Active Shooter Is More Than Run, Hide, Fight

Unfortunately, our country continues to be plagued by horrific active shooter incidents such as what occurred at the Ft. Lauderdale Airport last week as we remember those who lost their lives or were injured in the attack. Because of the constant reoccurrence of these tragedies, the Department of Homeland Security created the action phrase  ̶ ̶  Run, Hide, Fight. These instructions have become almost instinctive and such a key part of our culture that under extreme duress, such as an active shooter incident, ordinary citizens know how to react appropriately. And this knowledge of what to do will hopefully save their lives and possibly the lives of others.

Although I acknowledge the importance of Run, Hide, Fight, I also understand how much more needs to be considered in order to protect ourselves against an active shooter. Run, Hide, Fight instructs us primarily on what to do during an incident, but what also needs to be taught is how to prevent the incident from occurring in the first place. The year 2017 offers us an opportunity to pause, reassess, and look at two critical elements associated with active shooters—cause and mitigation.

Starting at the Beginning Is a Good Place to Start

After an active shooter incident occurs, the post-incident investigation traces the history of the shooter to determine possible association to the victims and the scene of the crime and often reveals a number of clues that show the active shooter was on a pathway to violence. Some of these warning signs include inappropriate posts or disturbing videos on social media, violent outbursts, threatening comments, and dramatic changes in appearance.

Because each of these incidents needs to stand on its own, we don’t have a universally accepted profile to identify a potential active shooter—so having the preventative strategies in place before an incident offers one key measure to mitigating it. If you know what indicators to look for and have access to professional assistance, such as mental health services, you may be able to determine if intervention is necessary. Any of these signs could be an indication of a much more serious problem that may require identification, assessment, and management of a potential violent situation by a team of professionals with a diverse skill set.

Failing to Plan Is Planning to Fail  

So far, I’ve talked about what to do during an active shooter scenario (run, hide, fight) and the actions to take to prevent irregular behavior (identify, assess, manage) from deteriorating into an act of violence. A holistic strategy will feature all of these recommendations along with a number of other preventative disciplines in order to deter, delay, or deny the possible occurrence of an active shooter incident.

You can help to efficiently and effectively ensure safety and security with the proper planning, awareness, education and training necessary to respond to an active shooter. And the best way to implement these measures is to capture the essential processes in an Active Shooter Plan. The plan needs to be adaptable to circumstances, innovative, and, when necessary, improvisational and ideally prepares everyone for all hazards—natural, accidental, and intentional.

One Is the Loneliest Number  

A site-specific Active Shooter Plan, such as for a commercial property or higher education campus, is not created by one person, or even a small group of people. In other words, your plan isn’t written in a vacuum. A multi-disciplinary approach is required and demands collaboration between internal and external stakeholders that are invested in the process. Individuals with diverse backgrounds, skill sets, and experience can come together and work side-by-side to design a plan to mitigate this threat. In-house staff can include security, legal, HR, facilities, maintenance, and emergency management while outside constituents are typically contract security, law enforcement, fire department, medical, and local emergency managers.


Building the Perfect (Security) Beast

We turn to a consultant to help us with a challenge we can’t solve ourselves, to supply the knowledge and experience of industry best practices and regulatory compliance, provide a particular type of subject matter expertise, or to guide us through a specific project. While a security consultant is certainly an advisor, assessor, examiner, and evaluator, we can also ask him or her to modify, correct, enhance, and create safety- and security-related documents—specifically, procedural standards such as guidelines, policies, plans, rules, and directives.

Imitation Is the Highest Form of Flattery

If you could create a security department that was an industry leader with best-in-class operations, would you? Of course you would, but how do you know your program is better than the rest? What puts you ahead of your competitors and, equally important, keeps you there? Your success starts with the documents that reflect the mission of the security program while at the same time protect the brand of the organization. Ideally you want to benchmark against companies similar in shape, size, and footprint. If you work for a multinational corporation operating in multiple continents with a global corporate security department, then you want to compare yourself to similar organizations and their full breadth of the security department policies.

All For One and One For All

Employees are more likely to see security as a company priority if management visibly supports security efforts and initiatives. Consequently, a security program is most effective when people see it as an important part of a company’s goals and vision. Among the best ways to demonstrate that support is to include security as one of management’s core values and to promulgate official company policies regarding security. And as the most effective means to this end, multi-disciplinary involvement in the creation and vetting of these documents invites partnerships with legal, HR, IT, and employee assistance to collaboratively design inclusive and relevant procedures. A security department simply cannot do all this by itself.

Let’s Talk About the Nuts and Bolts  

Now that we’ve addressed the importance of building a security program through the “power of paper,” let’s focus on the specific documents needed. Applicable security directives and guidelines can include documents such as:

  • A clean desk policy
  • Access control procedures
  • Restricted area access
  • Visitor management
  • Background screening requirements

While physical security measures are critical, the access protocols and practices and the ability to screen and filter all personnel, services, deliveries, and equipment seeking access to the facilities and its environs are equally, if not more, important. The implementation and effectiveness of security systems, such as closed-circuit surveillance equipment, exterior and perimeter security systems and monitoring, and electronic access control systems, can be determined by the written guidelines and published rules giving instructions on the proper use of these technologies.

Training Is a Perishable Skill

The success or failure of a security program could depend on the training curriculum, security awareness information, and education materials designed not only for the security team, but also for the entire organization. Non-security personnel must receive ongoing and current training on safety-related information regarding emergency preparedness, fire prevention, and workplace violence mitigation, among many areas. Your best practice based security program should combine research, collaboration, institutional knowledge, and professional experience to produce training that engages people by providing practical and hands-on tools they can implement immediately.

Necessity Is the Mother of Invention

We adapt our policies and procedures to our needs and current situation. And the need for most new policies and procedures is driven by knowing current best practices and awareness of emerging threat scenarios. With clients in both the public and private sector, The Lake Forest Group offers you insight acquired through decades of engagements helping organizations assess their current security program—beginning with their written policies and procedures. From there, we can ensure that your corporate environment, financial services, international affairs, business operations, brand integrity, protective intelligence, operational protocols, budget execution, and human resources are built on a strong, best-in-class security foundation.


The World Series of Security: Protecting the National Pastime

As the last days of October are upon us, the Fall Classic—otherwise known as the World Series—has begun. And for the first time in 71 years, my favorite professional sports team, the Chicago Cubs, are participants. The Cubs and their opponents, the Cleveland Indians, represent the longest championship drought with 108 and 68 years respectively. While many people are watching lightheartedly, the security professional in me understands the World Series is about more than just baseball. It is a major international event with the eyes of the world watching, including possibly those of people with intent to do harm.

From the perspective of a security professional, I am thinking about the various disciplines that are required to help ensure safety, such as an event security plan, crowd control measures, emergency preparedness policy, and civil disobedience tactics. The planning and preparation for an event of this magnitude cannot only focus on the ball park, but also need to address the extended area around the venue. To emphasize my point, the City of Chicago in an unprecedented move, is prohibiting access to this area unless you are a resident or have a ticket to the game.

It’s Better to Be Preventative Than Reactive

By employing a prevention-oriented methodology, security personnel can minimize the potential risk confronting a World Series while protecting the brand of the event. They must first identify all threats and vulnerabilities associated with protecting the venue, individuals, and operations. Prevention-oriented security planning and risk management for significant events is a multi-faceted, highly detailed, continuously changing process based on absolute control of the environment. You need a disciplined and comprehensive approach to screen and control all people, vehicles, services, and equipment seeking access to the stadium.

Plan for the Worst—Hope for the Best  

The event security plan needs to account for access control, security, safety, and enforcement of the policies and procedures that discourage unlawful activity both INSIDE and OUTSIDE the venue. As one of the main requirements, your security plan must clearly demonstrate succinct and measurable processes to safeguard all assets, including the people, event, and venue. It is equally important to incorporate crisis management into the security plan and have specific guidelines to address all hazards, such as a field intrusion, power outage, or intruder. Coordination with the public sector is also a must, including contingency operations, emergency management, and incident response, to ensure that the event participants, as well as the attendees, are not exposed to risk.

Nobody Goes There Anymore, It’s Too Crowded

Baseball legend Yogi Berra reportedly once said, “Nobody goes there anymore, it’s too crowded.” If you’ve been watching news coverage of the playoffs, you’ve seen the crowd of fans converging on Wrigleyville, the neighborhood around the ballpark. When you have large numbers of people in a limited space, the potential for crowd control issues, civil disobedience, property damage, and public intoxication increases. Examples of specialized units, local resources such as paramedics, riot police, and mounted patrol are called upon to incorporate into a holistic security posture to protect not only the venue, but also the people who do not have access to the event.

We’re Going To Party Like It’s 1908

History has taught us when a professional sports team wins a world championship we might witness a few incidents of overzealous celebration. Some of this fervent revelry has resulted in burning vehicles, vandalized stores, and physical altercations with police. The lessons learned are that security and law enforcement need to address possible incidents before, during, and after the event. Proper planning includes strategies for crowd dispersion, mass arrests, detention facilities, judicial processing, and temporary housing. Because local resources might not be able to address these scenarios, mutual aid agreements between municipalities are formalized to provide additional manpower, vehicles, specialized equipment, and office space.

We Can Strengthen Your Bench             

Do you have the resources, staffing, and expertise to plan, prepare, and implement a holistic security strategy for a large-scale event—or the “World Series” within your organization?  The Lake Forest Group offers insight acquired through decades of engagements providing protective security for organizations in the private sector such as Major League Baseball (MLB), the National Football League (NFL), the National Basketball Association (NBA), professional golf, horse racing, hotels, resorts, casinos, and gaming. We provide the necessary insight and hands-on advice that lead to tangible results—and help to ensure the safety of your constituents. Contact me at gmv@lakeforestgroup.com or 312.515.8747 to find out how we can address your particular security challenge—or share this blog post with someone who wants to improve their security program.


On the Outside Looking In: How a Trusted Advisor Helps Protect Your People, Property, and Brand

Being on the outside looking in can have a negative connotation but sometimes that’s exactly where you need to be. Just ask Donald Trump—he’s been positioning himself as an outsider during his entire campaign. Why? Because an outsider has access to other perspectives, can question the status quo without the constraints of things like corporate culture, and isn’t influenced by preconceived notions about the way something must be done.

Are you an outsider? If you work for a company, corporation, school or university, chances are you’re not. And if you’re not an outsider, you can’t provide a totally objective opinion on the effectiveness of your organization’s safety and security programs due to your involvement, relationships, and, in some cases, prejudice, in the operations of your organization.

Since most organizations do not have the staffing, expertise, and resources to conduct an assessment as detailed and comprehensive as is required to help to ensure the safety of your people, property, and assets, the best option is considering the services of an outsider—an independent professional—to provide an objective, impartial and unbiased opinion.

Priority #1—Protecting People and Brand

After conducting countless security and risk assessments in the private and public sectors, I have found the paramount concerns of my clients are the safety of their people and integrity of their brand. With that understanding, an assessment needs to be uniquely tailored to best serve that particular client to deliver the highest value possible to the engagement. My projects follow a developed and still evolving process based on the 35+ years of experience of my team in law enforcement, security, legal, and human resources.

Independence + Refreshing and Unadulterated Candor = Improved Safety

An organization can benefit from the insight and counsel that an outsider can provide if that consultant has successfully completed similar engagements. By leveraging experiences with comparable clients and organizations, a consultant offers an independent voice that benchmarks your operations with best practices in the industry. Someone with different experiences than you and your team can apply lessons learned to your unique situation and deliver an assessment report that identifies what’s lacking in your programs and policies so you can update, enhance, and improve them. In other words, the consultant can help you see the forest through the trees, or in our world, the vulnerabilities that leave you exposed to potential harm.

Establish Your Start Line—So You Can Walk Before You Can Run

The first step to an enhanced, updated, and comprehensive security program is forming a collaborative relationship with a trusted security advisor. A professional consultant can help you understand your starting point. How do you compare with industry best practices? Your competitors? Then after listening to your security and safety objectives, the consultant will work with you to deliver those specific goals to mitigate exposing your people and brand to harm. After all, you can’t know what you don’t know or don’t have access to. Even the most skilled athletes have coaches and mentors who offer them insights and suggestions to make them perform better.

Be Sure to Get What You Need

At the completion of a tailored, comprehensive, and strategic assessment, you will be able to clearly identify succinct and measurable processes to safeguard people and property—as well as incorporate incident management strategies with specific guidelines that address all hazards, such as internal theft, active shooter, severe weather, and power outages. As a trusted partner, your security consultant offers expert counsel on all security- and safety-related decision making you will face regarding your company, other companies, services, equipment, technologies, procedures, and personnel.

Take Advantage of Screening, Filtering, and Recommending Services

Think of this outsider as a de facto clearinghouse for vetting, testing, validating, and ultimately recommending options based on shared experiences in the law enforcement, security, legal, and human resources fields. Also, be sure the work is not delegated to a junior member of the consultant’s team with less experience. The listed project team members should be the ones performing the assessment personally, and ultimately delivering a service grounded in a higher level of expertise.

Are you ready to see how well you’re doing to protect your organization? The Lake Forest Group offers assessments (http://lakeforestgroup.com/services/security-assessment/) to protect against all hazards and to prepare for all kinds of emergencies. Our support goes beyond simple project management and vague recommendations. We provide the necessary insight and hands-on advice that lead to tangible results—and help to ensure the safety of your constituents.