Uncover the Secret to a Comprehensive and Dynamic Investigation
Maybe you know your employee is stealing from you but you don’t have the personnel in place to resolve it properly. Or maybe your company is expanding quickly, you need to add several executives to your team, and you can’t afford to hire the wrong person. Or what if an employee has been threatened by a former spouse and you want to protect your people and organization from a possible workplace violence incident. You need to investigate but how do you begin?
Let’s face it—practically any private detective or security consultant can conduct an investigation. What separates a rudimentary and traditional investigation from an innovative and cutting edge methodology is understanding and implementing all the resources and tools available in the security and investigations industry. And by combining a consultant’s experience, background, qualifications, and institutional knowledge with that methodology, you’ll uncover the secret to a comprehensive and dynamic investigation— that will keep you safe, secure, and compliant.
Power in Numbers
An investigation done correctly and thoroughly is a collaboration between different skill sets and disciplines that results in the implementation of the very best fact-finding processes, possibly ending in prosecution, but always restoring peace of mind. When law enforcement and security professionals leverage their combined talents and respective expertise, they acquire information that most private investigations cannot locate. A highly skilled investigator can get results that others can’t through knowledge, experience, and contacts that are not accessible through online searches. And those particular skills and access benefit you and your organization to keep your company, people, assets, and reputation safe.
You might need assistance with investigations such as:
- Asset search and recovery
- Background investigation
- Background research
- Court testimony
- Due diligence investigation
- Expert witness report
- Financial investigation
- Fraud investigation
- Internal investigation
- Legal deposition
- Legal support
- Threat assessment
By outlining the scope and specific objectives of the investigation, you’ll help tailor the engagement to fit your particular circumstances, culture, and business.
Pathway to Violence
When I was an agent in the Secret Service, we developed a three-step process for threat investigations, especially threats against the President, which The Lake Forest Group still uses today.
- We identify the threat by determining the person responsible and reason behind his or her actions.
- We assess the circumstances. What caused this situation? Does the subject have the means and the motivation for violence? Does the subject have a history of violence or access to weapons? Is he or she dealing with a financial or personal loss, marital issues, drug dependency, alcoholism, or some other issue?
- Working with you and mental health professionals, we collectively determine the most effective way to manage the person, which might include incarceration, institutionalization, counseling, or monitoring.
Most importantly, the person is continuously managed so that over time he or she can be rehabilitated and no longer present a threat.
Discretion Is the Better Part of Valor
If your organization conducts business overseas, investigations of foreign entities may require knowledge of local laws, languages, or customs, which can be particularly helpful to a corporate compliance department and general counsel for an investigation related to a merger or acquisition. In many countries and situations, information is not available and accessible online or through a computerized database so your private investigator’s contacts in foreign countries can assist your investigation by retrieving information through an on-site visit to a courthouse or records building.
We’ll Help You Get It Done Right
We can design an investigation strategy that’s right for your culture and, most importantly, protects your most valuable assets—your people. Our experiences in the private sector provide you with an independent voice, benchmark best practices in investigations, and share the necessary insight and hands-on advice to ensure a successful investigation—that lead to the proper course of action and tangible results. Our global network of law enforcement and security professionals further supports you by allowing us to conduct investigations both here in the United States and internationally and utilizing expertise and resources that are not available to most private sector organizations.
Your Background Investigations Need to Do More Than Check and Screen
After conducting numerous engagements in both the private and public sectors, I repeatedly find that the top concern of my clients is protecting the personal safety of their people and the integrity and legacy of their brand. And as one way to safeguard your company, assets, reputation, and, most importantly, your people, a dynamic background investigation strategy in the hiring process offers a holistic security vision designed to protect against unnecessary vulnerabilities and built upon industry best practices.
When you make the decision to bring someone into the workplace, you need to know that you’ve taken advantage of the necessary resources and appropriate subject matter expertise to fully investigate that individual’s background—so that the people who work for you are the right people to represent you and your organization. You can mitigate exposure of your employees and visitors to potential workplace violence by exercising diligence through a thorough examination into someone’s professional and personal history.
Background Investigation Strategy
As the foundation for your strategy, you want to maximize the most comprehensive and effective combination of background, due diligence, and investigative disciplines available that go beyond cursory background checks. We base our recommended background investigation methodology on best practices, previous experiences, and ongoing research to stay up-to-date on emerging trends and innovative measures in the industry—so we can help you ensure that your background investigation strategy complements the overall security strategy you have in place to protect your people, property, and investment.
Building a Solid Framework
Because background investigations require systematic processes that can effectively and efficiently screen candidates for management and/or sensitive positions, companies must focus on the processes needed to coordinate these activities. You’ll want to tailor your background investigation program to best meet your security, safety, and risk mitigation needs and, at the same time, fit your culture.
This begins by building a framework that engages three crucial steps to collectively establish a background investigation strategy:
- Defining the scope and nature of the elements to be investigated, which will include the verification and investigative due diligence processes applicable to standard and enhanced background screening categories.
- Establishing a decision-making matrix that can be applied across your organization in a consistent manner.
- Relying on a collaborative effort to identify and define the final components of your program. In other words, you need to determine what categories will be investigated such as criminal, civil, work history, education, references, Internet, social media, and drug testing.
Leave No Stone Unturned
An enhanced background investigation can be performed on executive level employees or applicants and employees being considered for hire or promotion in certain positions involving (1) access to confidential, sensitive, or proprietary information, such as financial, tax, or personnel information; (2) cash management, accounting, or inventory control functions; or (3) a high degree of trust and confidentiality. You can also consider other investigative tools such as personal interviews with the applicant’s professional and personal acquaintances, private investigations, drug and health testing, and psychological assessments.
A comprehensive background investigation includes a spectrum of criminal, civil, and due diligence inquiries. In addition to the areas covered in a standard background screening, an enhanced background screening includes, but is not limited to:
- Asset Search, Bankruptcy
- Liens and Judgments
- Employment Credit Report
- Federal National Civil Search
- Media Search
- Military Service Verification
- Professional References
- Social Media Query
- Internet Open Source Material
Not a “One Size Fits All” Proposition
Every organization presents its own unique environment, along with specific needs and concerns. A background investigation for a financial services client will be different than a higher education institution. Because there is no standardized template for a tailored background investigation, you will need to adjust the scope of these services based on factors such as your geographic location, workplace violence incidents, labor unrest, and company expansion. For a background investigation to be comprehensive, it needs to understand both the needs of the client and the organization’s culture.
We can design a background investigation strategy that’s right for your culture and, most importantly, protects your most valuable assets—people. Our experiences in the private sector offer an independent voice, benchmark best practices in background investigations, and share the necessary insight and hands-on advice that lead to tangible results to ensure a comprehensive background investigation course of action.
Arena and Stadium Security Requires Protecting People, Property, and Assets
The tragic event this week in Manchester, England at an arena filled with families and children attending a concert reminds us of the evil of terrorism. The attack by a suicide bomber was Europe’s 13th terrorist incident since 2015. As ISIS claims responsibility, it calls for supporters to strike anywhere and with whatever weapons possible—vehicle, firearm, or explosive—showing us once again that this danger is real with no signs of going away. My professional experiences have taught me how to effectively plan, prepare and implement multi-disciplinary security measures to counter this threat. Remember, security has to be right all the time, but the terrorist only needs to be right once.
High Profile = High Risk
Large-scale venues, such as an arena in Manchester, stadium in Paris, or major league ballpark in the U.S., are prime targets due to the high volume of people in a condensed area. A terrorist who wants to inflict as much damage as possible to numerous victims is drawn to these types of facilities, especially a high-profile site like an iconic sports venue. Protecting buildings and properties this big is no easy task but risk can be controlled and lives can be protected with the right combination of knowledge, experience, and resources. The key to safeguarding a large piece of real estate is the strategic placement of security assets, which can only be learned from real world experience.
Your Plan Needs to be Tailored, Customized, Reasonable, and Effective
After years of protecting large-scale operations and major events on a global stage with both the Secret Service and as a security consultant, I understand that a large-scale venue security plan requires appropriate countermeasures to mitigate the various types of hazards and ensure the safety of both the people attending the event and the operation of the venue. With that understanding, a security plan needs to be uniquely tailored to the environment and culture of the property. The Lake Forest Group’s security planning follows a developed and still evolving process based on the 35+ years of experience in law enforcement, security, legal, and human resources of our team.
The Six Pillars of Large-Scale Venue Security Design You Must Consider
The design, creation, and implementation of a large-scale venue security plan begins with an on-site assessment of the site to evaluate risk in six crucial areas:
- Personnel security: chain-of-command, manpower, staffing, posts, and supervision
- Systems technology: alarms, access control, cameras, monitoring, X-ray screening, metal detectors, and command center capabilities
- Physical security: fencing, gates, barriers, locks, windows, and hardware
- Processes: security policies, operational protocols, access control, parking, transportation, player/performer protection, crowd control, and guest management
- Emergency preparedness: emergency management, incident response, lockdown, shelter, evacuation, and relocation
- Liaison with critical third parties and first responders
Leveraging All of the Assets and Resources of the Federal Government
Given the current nature of the terrorist threat and the severity of the consequences associated with many potential attack scenarios, the private sector will need to look to organizations within the U. S. government for intelligence information at critical times. In order to offer you maximum protection, The Lake Forest Group works in collaboration with international, federal, state, and local entities to convene and schedule meetings; develop, write, and disseminate security plans, emergency management procedures, continuity of operations plans, roles and responsibilities of agencies and private sector partners, and counter surveillance plans, among others; and provide daily on-the-ground assistance to meet our client’s goals and objectives and produce a safe and positive environment for participants, guests, employees, and all in attendance.
A Preventative Protective Security Methodology Balances Ends, Ways, and Means
Ultimately, successful security planning and event management focus on a preventative protective security methodology that balances ends, ways, and means, using the appropriate personnel to identify and assess targeted threats and create enhanced countermeasures to mitigate risk. The Lake Forest Group has provided trusted counsel and thought leadership to our clients by successfully securing professional sports and collegiate stadiums and arenas, corporate offices, industrial plants, commercial properties, government venues, entertainment sites, medical facilities, and academic institutions across the country and around the globe.
How Safe Is Your School? Security 101
While fall ushers in Indian summer, football season, and autumn leaves, it also means back to school for millions of students everywhere. Mixed into the list of school essentials like laptops, backpacks, and books is the need for security measures that safeguard the administrators, teachers, and children who spend most of their day in a scholastic setting. Since recent history has unfortunately shown us that tragic events can occur on any size campus—from universities like Virginia Tech to high schools like Columbine to elementary schools like Sandy Hook—we need to be prepared to mitigate the situations that threaten our schools and the people in them.
You Can Increase Security through Education, Awareness, and Training
The educational environment is a unique culture distinguished by above-average attrition (e.g., students, faculty), high visitor volume (e.g., substitute teachers, parents), open settings (e.g., playgrounds, courtyards), and long hours of operation (e.g., day and night classes, extracurricular activities). While protecting people, property, and assets based on these dynamics is a formidable challenge, you can control risk through education, awareness, and training. Because your security is only as good as the consciousness of the constituents who occupy the venue on a daily basis, the best way to raise their security and safety acumen is by creating and maintaining a continuously updated education, awareness, and training program built by best practices and industry benchmarking.
It’s Time to Hit the Books to Build Your Security Program
So, what should go into your education, awareness, and training program? Start with training on: emergency evacuation, shelter-in-place, campus lockdowns, and active shooter. Then move to awareness material that focuses on visitor registration, restricted access, parking requirements, prohibited items, and student drop-off and pick-up. And round it up with educational content that offers information on drug and alcohol abuse, workplace violence, sexual harassment, and suicide prevention. One of the goals of your program is to stay up-to-date on emerging threats and concerns related to your institution, which can only be accomplished by continuous reading, research, and networking with experts in these fields.
Use All Your Resources to Support Safety in School
Technical security solutions such as closed-circuit television, automated access control, intrusion detection, emergency notification, and panic alarms should also be incorporated into safeguarding a school property. These systems working in combination with security-related policies, procedures, processes, personnel, and physical standards will produce the desired outcome—an integration of protective measures resulting in a holistic security posture. Not only is it essential to have all of these recommended security features, but it is also equally important that the appropriate people are properly trained on their use.
Work with a Partner to Create Safe Schools All Year Long
You’ll feel confident to handle threats to your school when you feel confident in your plan. And creating an effective plan takes time. Start by identifying a security professional with experience in securing campuses and adapting best practices to your specific location. Of course summertime is the perfect time to evaluate and modify all of your safety and security policies, processes, programs and systems so you can roll out any changes when the school year begins. But you shouldn’t wait until next year to start your plan. You can schedule an orientation for your students and employees and inform parents, police, fire, and other external stakeholders whenever it feels right. Security is a 24/7 undertaking and your commitment to learning, teaching, training, and awareness should always be in session.
Protecting the C-Suite from the Tax Man
If Executive Protection is one of your security roles, you need to be up to date on the latest best practices to maximize security and minimize risk—in the most cost-effective and efficient way possible. An Independent Security Study will help select executives in your company avoid unnecessary tax liability and at the same time assess your company’s security environment while providing great value to you in your role as a corporate security professional.
Why Do You Need an Independent Security Study?
Your Executive Protection might include air travel, airport protection, ground transportation, and a travelling protective detail to ensure the safety of company executives, especially if they travel internationally. The IRS will tax the gross income of those executives for transportation security costs—unless you can show a bona fide business-oriented security concern for the protection provided. An Independent Security Study meets the necessary requirements for the IRS to avoid this tax—and saves your CEO money.
You Can’t Conduct the Study Yourself
An important part of the IRS compliance is that the study is done by an outsider, e.g., independent consultant. You can’t conduct your own assessment. The Independent Security Study is based on an objective assessment of all facts and circumstances and the employer applies the specific security recommendations contained in the security study to the employee on a consistent basis.
An Independent Security Study Benefits You and Your Organization
The net result of the Independent Security Study conducted by an independent consultant is an evaluation of your personnel, programs, policies, technologies, operations, and current security environment to identify areas of strength along with opportunities for improvement. In addition, your compliance with the IRS showing the security you provide your executives is part of an overall security program also benefits you and your organization.
What Are the IRS and Tax Connections to the Study?
The Independent Security Study is tailored to fulfill IRS statutory requirements as they relate to validating employer-provided transportation for business-oriented security concerns and overall security programs. The Independent Security Study documents employer-provided transportation for security concerns for corporations seeking to specifically exclude security-related cost and items from the executive’s gross income.
Stopping an Active Shooter Is More Than Run, Hide, Fight
Unfortunately, our country continues to be plagued by horrific active shooter incidents such as what occurred at the Ft. Lauderdale Airport last week as we remember those who lost their lives or were injured in the attack. Because of the constant reoccurrence of these tragedies, the Department of Homeland Security created the action phrase ̶ ̶ Run, Hide, Fight. These instructions have become almost instinctive and such a key part of our culture that under extreme duress, such as an active shooter incident, ordinary citizens know how to react appropriately. And this knowledge of what to do will hopefully save their lives and possibly the lives of others.
Although I acknowledge the importance of Run, Hide, Fight, I also understand how much more needs to be considered in order to protect ourselves against an active shooter. Run, Hide, Fight instructs us primarily on what to do during an incident, but what also needs to be taught is how to prevent the incident from occurring in the first place. The year 2017 offers us an opportunity to pause, reassess, and look at two critical elements associated with active shooters—cause and mitigation.
Starting at the Beginning Is a Good Place to Start
After an active shooter incident occurs, the post-incident investigation traces the history of the shooter to determine possible association to the victims and the scene of the crime and often reveals a number of clues that show the active shooter was on a pathway to violence. Some of these warning signs include inappropriate posts or disturbing videos on social media, violent outbursts, threatening comments, and dramatic changes in appearance.
Because each of these incidents needs to stand on its own, we don’t have a universally accepted profile to identify a potential active shooter—so having the preventative strategies in place before an incident offers one key measure to mitigating it. If you know what indicators to look for and have access to professional assistance, such as mental health services, you may be able to determine if intervention is necessary. Any of these signs could be an indication of a much more serious problem that may require identification, assessment, and management of a potential violent situation by a team of professionals with a diverse skill set.
Failing to Plan Is Planning to Fail
So far, I’ve talked about what to do during an active shooter scenario (run, hide, fight) and the actions to take to prevent irregular behavior (identify, assess, manage) from deteriorating into an act of violence. A holistic strategy will feature all of these recommendations along with a number of other preventative disciplines in order to deter, delay, or deny the possible occurrence of an active shooter incident.
You can help to efficiently and effectively ensure safety and security with the proper planning, awareness, education and training necessary to respond to an active shooter. And the best way to implement these measures is to capture the essential processes in an Active Shooter Plan. The plan needs to be adaptable to circumstances, innovative, and, when necessary, improvisational and ideally prepares everyone for all hazards—natural, accidental, and intentional.
One Is the Loneliest Number
A site-specific Active Shooter Plan, such as for a commercial property or higher education campus, is not created by one person, or even a small group of people. In other words, your plan isn’t written in a vacuum. A multi-disciplinary approach is required and demands collaboration between internal and external stakeholders that are invested in the process. Individuals with diverse backgrounds, skill sets, and experience can come together and work side-by-side to design a plan to mitigate this threat. In-house staff can include security, legal, HR, facilities, maintenance, and emergency management while outside constituents are typically contract security, law enforcement, fire department, medical, and local emergency managers.
Building the Perfect (Security) Beast
We turn to a consultant to help us with a challenge we can’t solve ourselves, to supply the knowledge and experience of industry best practices and regulatory compliance, provide a particular type of subject matter expertise, or to guide us through a specific project. While a security consultant is certainly an advisor, assessor, examiner, and evaluator, we can also ask him or her to modify, correct, enhance, and create safety- and security-related documents—specifically, procedural standards such as guidelines, policies, plans, rules, and directives.
Imitation Is the Highest Form of Flattery
If you could create a security department that was an industry leader with best-in-class operations, would you? Of course you would, but how do you know your program is better than the rest? What puts you ahead of your competitors and, equally important, keeps you there? Your success starts with the documents that reflect the mission of the security program while at the same time protect the brand of the organization. Ideally you want to benchmark against companies similar in shape, size, and footprint. If you work for a multinational corporation operating in multiple continents with a global corporate security department, then you want to compare yourself to similar organizations and their full breadth of the security department policies.
All For One and One For All
Employees are more likely to see security as a company priority if management visibly supports security efforts and initiatives. Consequently, a security program is most effective when people see it as an important part of a company’s goals and vision. Among the best ways to demonstrate that support is to include security as one of management’s core values and to promulgate official company policies regarding security. And as the most effective means to this end, multi-disciplinary involvement in the creation and vetting of these documents invites partnerships with legal, HR, IT, and employee assistance to collaboratively design inclusive and relevant procedures. A security department simply cannot do all this by itself.
Let’s Talk About the Nuts and Bolts
Now that we’ve addressed the importance of building a security program through the “power of paper,” let’s focus on the specific documents needed. Applicable security directives and guidelines can include documents such as:
- A clean desk policy
- Access control procedures
- Restricted area access
- Visitor management
- Background screening requirements
While physical security measures are critical, the access protocols and practices and the ability to screen and filter all personnel, services, deliveries, and equipment seeking access to the facilities and its environs are equally, if not more, important. The implementation and effectiveness of security systems, such as closed-circuit surveillance equipment, exterior and perimeter security systems and monitoring, and electronic access control systems, can be determined by the written guidelines and published rules giving instructions on the proper use of these technologies.
Training Is a Perishable Skill
The success or failure of a security program could depend on the training curriculum, security awareness information, and education materials designed not only for the security team, but also for the entire organization. Non-security personnel must receive ongoing and current training on safety-related information regarding emergency preparedness, fire prevention, and workplace violence mitigation, among many areas. Your best practice based security program should combine research, collaboration, institutional knowledge, and professional experience to produce training that engages people by providing practical and hands-on tools they can implement immediately.
Necessity Is the Mother of Invention
We adapt our policies and procedures to our needs and current situation. And the need for most new policies and procedures is driven by knowing current best practices and awareness of emerging threat scenarios. With clients in both the public and private sector, The Lake Forest Group offers you insight acquired through decades of engagements helping organizations assess their current security program—beginning with their written policies and procedures. From there, we can ensure that your corporate environment, financial services, international affairs, business operations, brand integrity, protective intelligence, operational protocols, budget execution, and human resources are built on a strong, best-in-class security foundation.
Welcome To Safe University (SAFE U)!
YOUR PARTNER IN CAMPUS SECURITY
When the safety of your people is one of your top priorities and your college’s reputation is one of your most valuable assets, you’ll do whatever it takes to provide a safe environment for your students, staff, and visitors. High profile incidents such as mass shootings and sexual attacks at several universities have put the topic of campus crime in the public eye today more than ever before.
Conscientious and well-informed university personnel know that adequate staffing, multi-disciplinary involvement, sufficient resources, appropriate policies, and external support make these incidents less likely to occur—and make leaders more prepared if they do. Safe University (Safe U) partners with you to supplement and enhance your existing security programs by tailoring best practices to your unique situation and campus culture
HOW SAFE U BENEFITS YOUR SCHOOL AND YOUR PEOPLE
Safe U partners with you to create a safe campus environment by ensuring current policies, procedures, personnel, physical measures, technology, and training are at an industry best practice level. Through coordination and integration for preventative security, emergency preparedness, and incident response, Safe U identifies the steps necessary to ensure that students, faculty, visitors, family members, guests, and friends are not exposed to harm.
Our Safe U program specifically tailors best practices in these areas to your unique environment:
• Processes: policies, procedures, plans, and programs
• Personnel: management, police, public safety, and security
• Technology: cameras, access control, alarms, notifications, and call/assistance station boxes
• Emergency preparedness: weather, fire, power, and intruder
• Education awareness and training: classes, exercises, and web-based
• Event planning and management: school-sponsored functions
• Background screening and drug testing: scope, pre- and post-employment
• Physical security: fences, gates, barriers, lighting, and locks
• Regulatory compliance: Title IX, Violence Against Women Act, and Clery Act
PROTECT YOUR PEOPLE, CAMPUS AND BRAND BY BENCHMARKING WITH THE BEST
Studies show that although 86% of higher educational schools have an emergency operations plan, more than 1 in 4 have not had a hazard and vulnerability assessment to develop appropriate all-hazard emergency planning. We’ll share with you knowledge gained from safeguarding global corporations, high profile individuals, major events, and campuses around the country to protect what’s most important.
ADD ANOTHER LAYER OF SAFETY THROUGH SAFE U’S OBJECTIVE REVIEW
By providing objectivity through an independent analysis of your current resources, Safe U ensures a holistic security strategy by sharing the extensive expertise of our team. G. Michael Verden, CEO and Owner of The Lake Forest Group, is a global security expert with a distinguished 21-year career with the United States Secret Service. As a Special Agent, he served on the Presidential Protective Division, Dignitary Protective Division, and Counter Assault Team and assisted in the security and protection of facilities and people for major events, including the Olympics, Super Bowl, Kentucky Derby, Indianapolis 500, and the Women’s Soccer World Cup, among others. As Director of Security for the NBA, he supervised security for the NBA All-Star Game, NBA Finals, and World Basketball Championships. Mike will personally guide the Safe U program to assess and evaluate your current security needs and provide options to optimize your strategic security plan and emergency management plan.
Topics: Active Shooter
, Counter Surveillance
, Crowd Control
, Domestic Violence
, Emergency Preparedness
, Event Security
, Risk Management
, School Security
, Security Assessment
, Subject Matter Expert
, Threat Assessment
, Workplace Violence
| Tags: Domestic Violence
The Impact of Domestic Violence in the Workplace
This blog is by guest writer, Mr. John Savas, who has more than 25 years of human resource experience in both corporate and consulting roles, and has worked with a variety of industries in public and private companies, family-owned businesses, and non-profit organizations.
Workplace Violence and Domestic Violence are Related
People often wonder why we talk about domestic violence in the same breath as workplace violence. After all, one happens at home and the other is usually some ticked off former employee who goes back to the office to wreak havoc, right? While the former employee scenario is just one of many types of workplace violence, other perpetrators of workplace violence include disgruntled employees, criminal outsiders, and those who have a personal relationship with the victim. This last one is normally characterized as domestic violence that spills over into the workplace with women at a higher risk of being victims of this type of violence.
The Numbers Do Not Lie
Statistics tell us that one in four women is likely to be a victim of domestic violence in her lifetime. Consider the enormity of that statistic and then think about your own workplace. That means that virtually every business has women who have been, currently are, or will be victimized by a partner. In 2014, 7% of workplace homicides were a direct result of a personal relationship. It is so important for companies like yours to step up efforts as they relate to domestic violence. Aside from it being the right thing to do to protect your employees and provide them a safe and supportive environment in which to work, businesses are incurring significant costs as a direct result of domestic violence, above and beyond the effects of the actual violence that occurs at work.
Understanding the Health Issues of Workplace Violence
The cost of domestic violence for your business usually falls into one of two categories: health benefit costs and lost productivity. Let’s spend a moment talking about health benefit costs. Did you know that one in three women seen in an emergency room is there as a direct result of domestic violence? Health care costs for women of domestic violence are in excess of $2,000 more each year than those of other similarly situated women. And that estimate is based on the most extreme cases of physical and sexual assault. Less extreme examples such as mental, emotional, and verbal abuse also result in medical plan usage, but statistics are not readily available for these issues.
Lost Productivity from Absence and Abuse
As for lost productivity, some conservative estimates put absenteeism for victims just over eight days per year, but once again, this only accounts for the most extreme cases of physical and sexual assault. And what about non-absentee lost productivity? Victims of domestic violence are distracted at work due to physical, mental, and emotional abuse.
Domestic Violence Mitigation in the Workplace
Effective workplace violence policies can make a difference in the lives of the women who work in your organization in addition to creating a supportive workplace culture. Do your policies encourage open communication between employees and your organization? Do your employees feel that they can confide in you if they are experiencing threatening behavior at home without fear of retribution in the form of disciplinary action, lost wages, or possible termination?
When it’s all said and done, the costs to the company for domestic violence can be significant, whether it spills into the workplace or not. When was the last time you thoroughly reviewed your policies, outreach and support programs, and how you handle domestic violence in the workplace? We’re here to help.
Mr. John Savas has been exposed to virtually all areas within HR throughout his career and has been instrumental in the development and implementation of numerous workplace violence prevention and intervention programs, including domestic violence in the workplace. John speaks and trains frequently on topics such as performance management, leadership, harassment and discrimination, and workplace violence.
When Domestic Violence Spills Over into the Workplace
This blog is by guest writer, Ms. Pam Paziotopoulos, Esquire, an attorney and national expert in workplace, domestic, and partner violence. Ms. Paziotopoulos is a Strategic Advisor for The Lake Forest Group.
Domestic Violence Spillover
While we consider the Orlando shootings an act of terrorism, many of us might not think of them as an example of workplace violence. The ex-wife of the shooter told reporters that he was prone to violent behavior and physically abused her. He also isolated her from her family, who worked to persuade her to leave the marriage. This was a case of a domestic situation that escalated into violence that infiltrated the Pulse nightclub. In the also tragic Sandy Hook incident, the shooter took the life of his mother and then went to the school to commit one of the most horrific crimes of our time. Once again, domestic violence infiltrated our society.
What can we do? Of course we can’t prevent all of these incidents, but we can make certain that our workplaces have the tools that we need to do everything in our power to prevent these acts from occurring at our organizations. Do you have policies? Training? Incident management teams? Have you trained your staff to observe and report any behavioral changes of other employees or customers to security? People never snap—there are always pre-incident indicators. As our colleagues at homeland security say, “If you see something, say something.” Taking that extra step to tell someone could save not one life, but many.
Stalking in the Workplace
Traditionally, prosecutors and law enforcement “react” to crimes after they are committed, such as when someone is shot, injured, or murdered. There are few methods that apply techniques to avoid further violence. The mentality is just to “wait.” We know now that there is no time to wait. We must intervene before the violence escalates. It was this mentality that made it difficult for law enforcement, prosecution, and the judiciary to address stalking cases. Initially, we were puzzled by these cases. With other cases, prosecutors have medical records, paramedic reports, photos of crime scenes, photos of victim’s injuries, and the testimony of independent witnesses. However, in many stalking cases, there are no injuries so there are no pictures, no medical records or paramedic reports, and no crime scene photos. Professionals working in this field must refine their interviewing questions to ensure that they are getting sufficient “behaviors of concern” background information on the case. They must strive to gain insight on how far along the offender is on his path to acting out in a violent manner against the victim or other victims.
Some states have passed laws allowing behaviors of concern/risk factors to be introduced in the case to assess the dangerousness of an offender. Ask yourself. Are you prepared? Do you have a comprehensive workplace violence policy that conforms with the recommendations from the FBI, ASIS (American Society for Industrial Security), SHRM (Society for Human Resource Management), and the ABA (American Bar Association)? Do you have a threat management team that is specifically trained on risk assessment and stalking in intimate partner violence cases? Are you creating a culture where your employees feel comfortable divulging information about their unhealthy and possibly dangerous relationships? Make absolutely certain they are communicating that information to your security personnel. It’s the most critical first step in ANY prevention program.
Breaking Up is Hard to Do
A few years back, I had the pleasure of meeting Eugene Rugala, who at the time was the Supervisory Special Agent for the National Center for the Analysis of Violent Crime for the FBI. Gene and I worked on a number of projects together and also analyzed domestic violence homicides. Gene’s division went on to do a formalized study. The results were fairly predictable and solidified what we thought to be true. The homicide generally occurred directly after separating from the abuser. Thus, we know that during the separation the victim enters a dangerous zone. The first question that should be asked in a preliminary risk assessment is “Have you told the abuser that you intend to leave this relationship or have you already curtailed it?”
It is a well-known fact that in most domestic violence homicides the victim had either recently communicated to the perpetrator that the relationship was at an end or had already terminated the relationship. If the answer to this question is “yes,” the employer will know that the victim will be entering (or already has entered) a potentially very dangerous situation. It is imperative that the employer work with the victim to devise a safety plan for home and for work while looking for ways to adjust the victim’s work schedule and/or workload to ensure that the individual is protected arriving to and leaving from work, as well as during work hours.
Tailored Solution for Workplace Violence Prevention and Intervention
The Lake Forest Group provides fully-customized solutions for companies, colleges, and organizations for the prevention and intervention of violence in the workplace. Implementing a comprehensive workplace violence program requires more than drafting a policy—it requires training, communications, and management commitment. We begin each engagement with a needs assessment that outlines the gaps and opportunities in an effective workplace violence prevention and intervention program, tailoring the program to fit the unique needs of each business and leveraging Pam’s extensive experience in workplace and domestic partner violence.