Be True to Your School: Keep It Safe and Secure.

With school starting this week in the city of Chicago, I was interviewed by Fox 32 Chicago about school security as school shootings have become part of our society as demonstrated by tragic incidents in Florida and Texas earlier this year. Some school shooters have posted material on social media websites such as Facebook, YouTube, and Instagram that in retrospect warned of trouble. Behavioral health professionals working with law enforcement, school administration, teachers, parents, and counselors can collectively assess, manage, and help individuals exhibiting signs that indicate a potential path to violence.

Since emergency events can happen anywhere, we need to be prepared to protect our schools against any type of nefarious incident, whether intentional like an armed assailant, accidental like a power loss, or natural like a weather event such as a tornado, hurricane, or snowstorm. And since most emergency plans rarely cover everything that might be required for an incident, the plan needs to be adaptable to circumstances, innovative, and, when necessary, improvisational.

Back to School
When it comes to protecting your school, now is the perfect time to evaluate and compare your policies, procedures, personnel, physical measures, technology, and training against industry best practice standards in security, safety, emergency preparedness, incident response, compliance, and legal requirements. A campus-wide security assessment can identify your current assets, staffing, and resources so that you will know if you are prepared for any emergency you might have to face.

You should also evaluate your technical security solutions to determine their effectiveness, such as closed-circuit video surveillance equipment, exterior and perimeter security systems, electronic access control systems, automated alerts, and information-sharing capabilities. Understanding your security capabilities can determine if adequate measures are in place for protection, safety, and security, if they are functioning properly, and if your staff is trained properly to operate these technologies.

Teach Your Children Well
Teaching in an academic environment is not limited to reading, writing, and arithmetic. Education in security includes awareness and education materials, as well as training initiatives to develop a multimedia approach that best meets your institutional needs. Emergency preparedness, fire prevention, and active shooter drills, among many areas, are examples of training specifically designed to enhance security and safety at your school.

All departments involved in daily school activities should work closely together to provide guidance and training in the areas considered sensitive to the well-being of students whether on- or off-campus. You can also offer presentations on subject matters such as social media etiquette, toxic relationship warning signs, and sexual assault prevention to students, teachers, staff, and parents.

Move to the Head of the Class
There is no singular solution to preventing school violence. An armed security officer and metal detectors are strong countermeasures that offer mitigation; however, other practices and procedures need to work in concert for your overall security program to be holistic. You’ll feel poised to handle threats to your school when you feel confident in your security. And you’ll feel confident in your security when you work with a security professional who can help you determine where you’re meeting industry best practices in securing campuses—and where you can enhance your current environment to reach a higher level of safety.

After you evaluate and modify your safety and security policies, processes, programs and systems, you can roll out changes immediately. Don’t wait until an incident occurs to start. You can schedule an orientation for your constituents—students, employees, contractors, visitors, and parents—and include police, fire, and other external stakeholders so you can work together and everyone understands his or her role in an emergency.

You Never Stop Learning
Training is a perishable skill and you need to keep educating yourself to stay up-to-date with emerging threat scenarios as well as the most current and innovative measures to counter these dangers. Training enables you to become familiar with individual and collective responsibilities in preventing and responding to an emergency. No single person is able to memorize every step necessary to take during a crisis; however, education, awareness, and recurring training will prepare you—mentally and physically—to respond quickly and decisively. Since most of us act—and react—differently in emergencies than under normal circumstances, training conditions people through simulated high-stress events to learn the appropriate response based on the nature of the incident.

In the event some type of incident, emergency, or other activity occurs that requires outside assistance, subject matter expertise in crisis management can provide counsel to your leaders and decision-makers for the duration of the incident. Experienced security consultants can participate as trusted advisors or active contributors, working closely with all parties including law enforcement, public relations, judiciary, media, and select stakeholders. This support ranges from preemptive to reactive, and your response can be tailored to the incident so that your programs, policies, procedures and partners will all work together to create a safer school.

We’re Here to Help
G. Michael Verden, founder and CEO of The Lake Forest Group (www.lakeforestgroup.com), is a former police officer, Director of Security for the NBA, and retired Secret Service agent with 21 years of experience protecting the President and First Lady as well as large scale events like the Super Bowl, Olympics, Inauguration, and national conventions.


Before Run, Hide, Fight: Prepare, Respond, Recover

Power in Numbers
With active threat incidents top of mind for many of us due to recent events and continuous media coverage, I contacted a select number of professionals in my network to ask for their insight on current best practices to mitigating an active threat, whether the attack came from a firearm, explosive, or vehicle.

Fortunately, my colleagues stepped up in a big way—thank you!—and I received more than 100 responses, a real testament to their dedication and professionalism. So in an effort to continually share relevant and informative content to help keep all of us safe, I have condensed, highlighted, and organized what I learned from them and now pass along their expertise. The key to mitigating an active threat comes down to three critical components: 1) Preparation, 2) Response, and 3) Recovery.

Run, Hide, Fight
Thanks to the Department of Homeland Security (DHS), the public is familiar with its safety recommendation of “Run, Hide, Fight.” Also the acronym “ALICE” (Alert, Lockdown, Inform, Counter, Evacuate) has become common language to many of our citizens. Both responses are dynamic and can save lives, which is the paramount goal of all emergency management planning. While this information is invaluable, it is not enough to craft a holistic approach. In plain language, you need to mitigate an active threat before, during, and after an incident and here’s why.

Prepare
Preparation begins with an assessment of current capabilities to determine the difference between what you have and what you need by reviewing the physical security measures, security technologies, policies and procedures, personnel numbers, emergency management documents, and incident reporting protocols to understand your level of competency. Based on this knowledge, you can make educated decisions regarding procurement as well as support to enhance areas not yet considered at a best practice level according to industry standards.

After determining the resources and skill sets internally (security, legal, emergency management, HR) and externally (police, fire, emergency medical), you can establish a training curriculum that will adequately prepare your workforce and first responders to coordinate and integrate your mitigation disciplines. Your training strategy focuses on how employee or student activities, building management, daily operations, access control, visitor management, emergency preparedness, and incident response work together to ensure safety.

Respond
Training can also teach how to integrate individual functions with multi-entity operations. You should ensure all stakeholders train to, exercise, and become familiar with response—because successful response implementation depends on the key measures necessary to mitigating casualties in the interval between the time of an attack and the point when first responders arrive on the scene. If properly identified, planned for, and practiced, the emergency medical and first aid capabilities of internal staff can also benefit your response efforts.

Response also requires a coordinated joint approach among response partners to deliver crisis information to ensure timely, accurate, accessible, and consistent communications across multiple stakeholders, to minimize confusion and dispel rumors during an incident. Messaging should take into account the challenges of your organization to ensure successful communication, including different languages spoken, hearing and visually impaired personnel, and technology used to share information. Also, you can use social media to distribute information rapidly to prevent inaccurate or misleading news.

Recover
Any emergency incident disrupts essential functions, services, and capabilities across an entire enterprise or institution. Even if the incident did not occur on your property, you can still be affected. Organizations, both government and private sector, located in and near the incident may experience disruptions of routine operations and/or loss of infrastructure or critical systems. Effective recovery planning and operations increase resiliency and ensure you can continue to provide essential functions and services after an incident.
Examples of questions you need to answer to determine your organization’s competency level for mitigating an active threat:
• Do you have memorandums of understanding (MOUs) or mutual aid agreements (MAAs) in place?
• Do your strategies align with the four phases of emergency management (prevention/mitigation, preparedness, response, and recovery?
• Do you have a property-specific emergency management plan in full compliance with the National Incident Management System (NIMS) and the Incident Command System (ICS)?

We’re Here to Help
Protecting human life is the paramount goal of any active threat incident. We can work with you to construct a tailored active threat plan that addresses specific areas of concern, like an active shooter or bomb threat, and provides you with a planned response and recovery to protect against all hazards, such as accidental (chemical spill), intentional (armed assailant), or natural (weather). Emergency preparedness is a 24/7 mission and we’ll partner with you to ensure protecting your people is always your top priority.


P-L-A-N: the Four-Letter Word that Keeps You Safe    

“Failing to plan is planning to fail” may be an old saying but it’s never been more important than right now. I have found that in my experiences as a security professional a plan is at the heart of every dynamic and efficient security program. A holistic plan in its most basic form encompasses multiple entities including forecasting, collaborating, coordinating, integrating, and pooling resources. These efforts effectively produce documentation that provides direction, instruction, and metrics that need to be followed in order to implement a collectively designed strategy and course of action.

Train the Trainer

Recently, I hosted an eight-hour training workshop on workplace violence in healthcare settings. With an audience of professionals representing various backgrounds such as emergency managers, security leadership, HR managers, and emergency medical personnel from hospitals, medical centers, and clinics, the workshop shared the step-by-step strategies necessary to prepare, protect, and respond to an incident of workplace violence.

The recurring point and major takeaway of the entire workshop was today’s favorite 4-letter word—plan—and how critical it is to creating a current and diverse training curriculum. A best practice based training program combines research, collaboration, institutional knowledge, and professional experience to produce training tailored to the experience level of your employees that engages them by providing practical and hands-on tools they can implement immediately.

Are You Ready For Some Football? 

As this time of year marks the kickoff to the college and professional football season, an effective stadium security plan ensures safety when its design, creation, and implementation address four main categories:

  1. Personnel security: law enforcement, private security, ushers, bomb technicians, canine handlers, emergency medical, and fire department personnel
  2. Technologies: video surveillance, intrusion alarms, access control, X-ray screening, metal detectors, and monitoring
  3. Physical security: fencing, gates, barriers, barricades, lighting, locks, windows, and hardware
  4. Processes: security policies, operational protocols, delivery operations, parking, transportation, player/performer protection, crowd control, guest management, and emergency preparedness

Ultimately, successful stadium security planning focuses on a preventative protective security methodology that balances ends, ways, and means, using the appropriate personnel and resources to identify and assess targeted threats and create enhanced countermeasures to mitigate risk.

All Hazards Emergency Plan Covers It All

The four phases of an all hazards emergency management plan embrace a shared understanding about exactly how to address these phases and their critical emergency-related priorities. You cannot address these priorities—in fact, you cannot take a single step forward—without having a clear, comprehensive, and detailed plan tailored specifically to the circumstances of the emergency.

Should an incident occur, a plan helps individuals and organizations understand these four phases, which can prevent injuries, save lives, minimize property damage, decrease liability, and help restore operations with minimal delay:

  1. Prevention/Mitigation: preventing emergencies and mitigating the risks of their occurrence
  2. Preparedness: preparing to handle an incident
  3. Response: responding to an incident
  4. Recovery: recovering from an incident

To get a complete picture of your security profile, you should schedule a professional assessment that will evaluate the technical, physical, personnel, and procedural security measures currently in place at your organization. You’ll find out what you’re doing well and where you’re exposed to unnecessary risk as well as receive recommendations and strategic considerations with next steps to protect critical components of your business—especially your people.

We can also work with you to construct a tailored plan that addresses specific areas of concern, such as active threat, workplace violence, and executive protection, and provides you with a planned response and recovery in case the unexpected happens.

Do you have a plan or plans to protect your people, property, and assets? All plans start with an assessment to ensure your operations reflect best practices in safety, security, and emergency management and protect against all hazards, such as a weather event, accident, or intruder.

We can design a plan that’s right for your culture and, most importantly, protects your people. Contact me, Mike Verden, Owner and CEO of The Lake Forest Group, at [email protected] or 312.515.8747 to find out more—or share this article with anyone who needs to create their plan to safeguard their business, staff, and visitors.


Protecting Houses of Worship, Providing Security for Sanctuaries

No matter where you live in the world, a house of worship, whether a temple, church, synagogue, or mosque, should provide an escape from the evils of mankind. These sanctuaries offer us a place of peace where people from different social, economic, political, and ethnic backgrounds can come together to unite in their common faith.

Recently, even these sacred grounds have come under attack and been the scene of yet more tragic events in our country. When a tragedy occurs at a movie theater, school, concert, and now church, we learn that no place is immune to violence and we need to be acutely aware of our environment at all times. By learning from these past incidents, let’s consider what we can do to protect houses of worship and provide security for our sanctuaries.

Keep the Faith

On the day of a service, both employees and visitors of a place of worship can have a role to play to enhance protection. The congregation can be taught how to develop their situational awareness and identify possible threats and early warning signs of potential violence, such as surveillance, erratic behavior, signs of domestic violence, and indications of mental health issues, before they manifest into a much more serious risk. Houses of worship can also regularly distribute safety and security material to make people aware of relevant threats or issues of concern.

While ushers at most places of worship show people to their seats, they can provide information for a number of different inquiries. These people can also be the ears and eyes for a covert security platform. As people enter the building and once the service starts, they can visually observe the interior and exterior of the property to look for anomalies or suspicious activity.

Pray, Plan, Prepare, and Protect

Prayer is always good but it’s also important to plan, prepare, and protect against potential emergencies. The Department of Homeland Security’s “If You See Something, Say Something” campaign applies here. In order to mitigate an incident, we must first identify an event as a possible emergency (seeing) and then make the proper notification (saying). An emergency management plan is especially important for a number of reasons. If you have a plan, your people will know what to do when it comes to a potential incident, such as the arrival of a suspicious package or unauthorized intruder. When your employees and visitors understand their roles in an emergency, they can help to ensure safety—which is only possible with the proper preparation, planning, and training to respond to a crisis.

All Hazards but One Goal—Keep Your People Safe

You can capture the necessary procedures to keep your people safe in an all hazards emergency plan, because an all hazards approach prepares for every kind of incident—especially since most emergency plans rarely cover everything that might be required. Adaptable to circumstances, innovative, and, when necessary, improvisational, an all-hazards plan provides a definitive framework for responding to a wide variety of emergencies and includes designated lockdown procedures, safe rooms, emergency exits, and relocation areas.


Arena and Stadium Security Requires Protecting People, Property, and Assets

The tragic event this week in Manchester, England at an arena filled with families and children attending a concert reminds us of the evil of terrorism. The attack by a suicide bomber was Europe’s 13th terrorist incident since 2015. As ISIS claims responsibility, it calls for supporters to strike anywhere and with whatever weapons possible—vehicle, firearm, or explosive—showing us once again that this danger is real with no signs of going away. My professional experiences have taught me how to effectively plan, prepare and implement multi-disciplinary security measures to counter this threat. Remember, security has to be right all the time, but the terrorist only needs to be right once.

High Profile = High Risk   

Large-scale venues, such as an arena in Manchester, stadium in Paris, or major league ballpark in the U.S., are prime targets due to the high volume of people in a condensed area. A terrorist who wants to inflict as much damage as possible to numerous victims is drawn to these types of facilities, especially a high-profile site like an iconic sports venue. Protecting buildings and properties this big is no easy task but risk can be controlled and lives can be protected with the right combination of knowledge, experience, and resources. The key to safeguarding a large piece of real estate is the strategic placement of security assets, which can only be learned from real world experience.          

Your Plan Needs to be Tailored, Customized, Reasonable, and Effective

After years of protecting large-scale operations and major events on a global stage with both the Secret Service and as a security consultant, I understand that a large-scale venue security plan requires appropriate countermeasures to mitigate the various types of hazards and ensure the safety of both the people attending the event and the operation of the venue. With that understanding, a security plan needs to be uniquely tailored to the environment and culture of the property. The Lake Forest Group’s security planning follows a developed and still evolving process based on the 35+ years of experience in law enforcement, security, legal, and human resources of our team.

The Six Pillars of Large-Scale Venue Security Design You Must Consider

The design, creation, and implementation of a large-scale venue security plan begins with an on-site assessment of the site to evaluate risk in six crucial areas:

  1. Personnel security: chain-of-command, manpower, staffing, posts, and supervision
  2. Systems technology: alarms, access control, cameras, monitoring, X-ray screening, metal detectors, and command center capabilities
  3. Physical security: fencing, gates, barriers, locks, windows, and hardware
  4. Processes: security policies, operational protocols, access control, parking, transportation, player/performer protection, crowd control, and guest management
  5. Emergency preparedness: emergency management, incident response, lockdown, shelter, evacuation, and relocation
  6. Liaison with critical third parties and first responders
Leveraging All of the Assets and Resources of the Federal Government

Given the current nature of the terrorist threat and the severity of the consequences associated with many potential attack scenarios, the private sector will need to look to organizations within the U. S. government for intelligence information at critical times. In order to offer you maximum protection, The Lake Forest Group works in collaboration with international, federal, state, and local entities to convene and schedule meetings; develop, write, and disseminate security plans, emergency management procedures, continuity of operations plans, roles and responsibilities of agencies and private sector partners, and counter surveillance plans, among others; and provide daily on-the-ground assistance to meet our client’s goals and objectives and produce a safe and positive environment for participants, guests, employees, and all in attendance.

A Preventative Protective Security Methodology Balances Ends, Ways, and Means 

Ultimately, successful security planning and event management focus on a preventative protective security methodology that balances ends, ways, and means, using the appropriate personnel to identify and assess targeted threats and create enhanced countermeasures to mitigate risk. The Lake Forest Group has provided trusted counsel and thought leadership to our clients by successfully securing professional sports and collegiate stadiums and arenas, corporate offices, industrial plants, commercial properties, government venues, entertainment sites, medical facilities, and academic institutions across the country and around the globe.


Stopping an Active Shooter Is More Than Run, Hide, Fight

Unfortunately, our country continues to be plagued by horrific active shooter incidents such as what occurred at the Ft. Lauderdale Airport last week as we remember those who lost their lives or were injured in the attack. Because of the constant reoccurrence of these tragedies, the Department of Homeland Security created the action phrase  ̶ ̶  Run, Hide, Fight. These instructions have become almost instinctive and such a key part of our culture that under extreme duress, such as an active shooter incident, ordinary citizens know how to react appropriately. And this knowledge of what to do will hopefully save their lives and possibly the lives of others.

Although I acknowledge the importance of Run, Hide, Fight, I also understand how much more needs to be considered in order to protect ourselves against an active shooter. Run, Hide, Fight instructs us primarily on what to do during an incident, but what also needs to be taught is how to prevent the incident from occurring in the first place. The year 2017 offers us an opportunity to pause, reassess, and look at two critical elements associated with active shooters—cause and mitigation.

Starting at the Beginning Is a Good Place to Start

After an active shooter incident occurs, the post-incident investigation traces the history of the shooter to determine possible association to the victims and the scene of the crime and often reveals a number of clues that show the active shooter was on a pathway to violence. Some of these warning signs include inappropriate posts or disturbing videos on social media, violent outbursts, threatening comments, and dramatic changes in appearance.

Because each of these incidents needs to stand on its own, we don’t have a universally accepted profile to identify a potential active shooter—so having the preventative strategies in place before an incident offers one key measure to mitigating it. If you know what indicators to look for and have access to professional assistance, such as mental health services, you may be able to determine if intervention is necessary. Any of these signs could be an indication of a much more serious problem that may require identification, assessment, and management of a potential violent situation by a team of professionals with a diverse skill set.

Failing to Plan Is Planning to Fail  

So far, I’ve talked about what to do during an active shooter scenario (run, hide, fight) and the actions to take to prevent irregular behavior (identify, assess, manage) from deteriorating into an act of violence. A holistic strategy will feature all of these recommendations along with a number of other preventative disciplines in order to deter, delay, or deny the possible occurrence of an active shooter incident.

You can help to efficiently and effectively ensure safety and security with the proper planning, awareness, education and training necessary to respond to an active shooter. And the best way to implement these measures is to capture the essential processes in an Active Shooter Plan. The plan needs to be adaptable to circumstances, innovative, and, when necessary, improvisational and ideally prepares everyone for all hazards—natural, accidental, and intentional.

One Is the Loneliest Number  

A site-specific Active Shooter Plan, such as for a commercial property or higher education campus, is not created by one person, or even a small group of people. In other words, your plan isn’t written in a vacuum. A multi-disciplinary approach is required and demands collaboration between internal and external stakeholders that are invested in the process. Individuals with diverse backgrounds, skill sets, and experience can come together and work side-by-side to design a plan to mitigate this threat. In-house staff can include security, legal, HR, facilities, maintenance, and emergency management while outside constituents are typically contract security, law enforcement, fire department, medical, and local emergency managers.


Building the Perfect (Security) Beast

We turn to a consultant to help us with a challenge we can’t solve ourselves, to supply the knowledge and experience of industry best practices and regulatory compliance, provide a particular type of subject matter expertise, or to guide us through a specific project. While a security consultant is certainly an advisor, assessor, examiner, and evaluator, we can also ask him or her to modify, correct, enhance, and create safety- and security-related documents—specifically, procedural standards such as guidelines, policies, plans, rules, and directives.

Imitation Is the Highest Form of Flattery

If you could create a security department that was an industry leader with best-in-class operations, would you? Of course you would, but how do you know your program is better than the rest? What puts you ahead of your competitors and, equally important, keeps you there? Your success starts with the documents that reflect the mission of the security program while at the same time protect the brand of the organization. Ideally you want to benchmark against companies similar in shape, size, and footprint. If you work for a multinational corporation operating in multiple continents with a global corporate security department, then you want to compare yourself to similar organizations and their full breadth of the security department policies.

All For One and One For All

Employees are more likely to see security as a company priority if management visibly supports security efforts and initiatives. Consequently, a security program is most effective when people see it as an important part of a company’s goals and vision. Among the best ways to demonstrate that support is to include security as one of management’s core values and to promulgate official company policies regarding security. And as the most effective means to this end, multi-disciplinary involvement in the creation and vetting of these documents invites partnerships with legal, HR, IT, and employee assistance to collaboratively design inclusive and relevant procedures. A security department simply cannot do all this by itself.

Let’s Talk About the Nuts and Bolts  

Now that we’ve addressed the importance of building a security program through the “power of paper,” let’s focus on the specific documents needed. Applicable security directives and guidelines can include documents such as:

  • A clean desk policy
  • Access control procedures
  • Restricted area access
  • Visitor management
  • Background screening requirements

While physical security measures are critical, the access protocols and practices and the ability to screen and filter all personnel, services, deliveries, and equipment seeking access to the facilities and its environs are equally, if not more, important. The implementation and effectiveness of security systems, such as closed-circuit surveillance equipment, exterior and perimeter security systems and monitoring, and electronic access control systems, can be determined by the written guidelines and published rules giving instructions on the proper use of these technologies.

Training Is a Perishable Skill

The success or failure of a security program could depend on the training curriculum, security awareness information, and education materials designed not only for the security team, but also for the entire organization. Non-security personnel must receive ongoing and current training on safety-related information regarding emergency preparedness, fire prevention, and workplace violence mitigation, among many areas. Your best practice based security program should combine research, collaboration, institutional knowledge, and professional experience to produce training that engages people by providing practical and hands-on tools they can implement immediately.

Necessity Is the Mother of Invention

We adapt our policies and procedures to our needs and current situation. And the need for most new policies and procedures is driven by knowing current best practices and awareness of emerging threat scenarios. With clients in both the public and private sector, The Lake Forest Group offers you insight acquired through decades of engagements helping organizations assess their current security program—beginning with their written policies and procedures. From there, we can ensure that your corporate environment, financial services, international affairs, business operations, brand integrity, protective intelligence, operational protocols, budget execution, and human resources are built on a strong, best-in-class security foundation.


Welcome To Safe University (SAFE U)!

YOUR PARTNER IN CAMPUS SECURITY

Safe UniversityWhen the safety of your people is one of your top priorities and your college’s reputation is one of your most valuable assets, you’ll do whatever it takes to provide a safe environment for your students, staff, and visitors. High profile incidents such as mass shootings and sexual attacks at several universities have put the topic of campus crime in the public eye today more than ever before.

Conscientious and well-informed university personnel know that adequate staffing, multi-disciplinary involvement, sufficient resources, appropriate policies, and external support make these incidents less likely to occur—and make leaders more prepared if they do. Safe University (Safe U) partners with you to supplement and enhance your existing security programs by tailoring best practices to your unique situation and campus culture

HOW SAFE U BENEFITS YOUR SCHOOL AND YOUR PEOPLE
Safe U partners with you to create a safe campus environment by ensuring current policies, procedures, personnel, physical measures, technology, and training are at an industry best practice level. Through coordination and integration for preventative security, emergency preparedness, and incident response, Safe U identifies the steps necessary to ensure that students, faculty, visitors, family members, guests, and friends are not exposed to harm.
Our Safe U program specifically tailors best practices in these areas to your unique environment:
• Processes: policies, procedures, plans, and programs
• Personnel: management, police, public safety, and security
• Technology: cameras, access control, alarms, notifications, and call/assistance station boxes
• Emergency preparedness: weather, fire, power, and intruder
• Education awareness and training: classes, exercises, and web-based
• Event planning and management: school-sponsored functions
• Background screening and drug testing: scope, pre- and post-employment
• Physical security: fences, gates, barriers, lighting, and locks
• Regulatory compliance: Title IX, Violence Against Women Act, and Clery Act
PROTECT YOUR PEOPLE, CAMPUS AND BRAND BY BENCHMARKING WITH THE BEST

Studies show that although 86% of higher educational schools have an emergency operations plan, more than 1 in 4 have not had a hazard and vulnerability assessment to develop appropriate all-hazard emergency planning. We’ll share with you knowledge gained from safeguarding global corporations, high profile individuals, major events, and campuses around the country to protect what’s most important.

ADD ANOTHER LAYER OF SAFETY THROUGH SAFE U’S OBJECTIVE REVIEW

By providing objectivity through an independent analysis of your current resources, Safe U ensures a holistic security strategy by sharing the extensive expertise of our team. G. Michael Verden, CEO and Owner of The Lake Forest Group, is a global security expert with a distinguished 21-year career with the United States Secret Service. As a Special Agent, he served on the Presidential Protective Division, Dignitary Protective Division, and Counter Assault Team and assisted in the security and protection of facilities and people for major events, including the Olympics, Super Bowl, Kentucky Derby, Indianapolis 500, and the Women’s Soccer World Cup, among others. As Director of Security for the NBA, he supervised security for the NBA All-Star Game, NBA Finals, and World Basketball Championships. Mike will personally guide the Safe U program to assess and evaluate your current security needs and provide options to optimize your strategic security plan and emergency management plan.


Why Training Is a Perishable Skill

I just returned from Singapore after conducting a three-day training workshop on counterterrorism entitled “Countering Terrorism, Violence & Emerging Threats.” My audience was a mixture of professionals from the public and private sectors representing such diverse backgrounds as executives, security leadership, law enforcement senior staff, HR managers, and emergency medical personnel. The main objectives and benefits of the workshop were to learn the step-by-step strategies to prepare, protect, and respond to a terrorist incident. I emphasized that acts of terrorism, ranging from explosive devices to active shooters, occur around the world—and could happen anywhere at any time.

If You Don’t Use It, You Lose It

Because emergency incidents happen quickly, police may not be able to respond in time to prevent serious harm to those present at the scene. Training enables us to become familiar with individual and collective responsibilities in preventing and responding to an emergency. No single person is able to memorize every step necessary to take during a crisis; however, education, awareness, and recurring training will prepare you—mentally and physically—to respond quickly and decisively. Since most of us act—and react—differently in emergencies than under normal circumstances, training conditions people through simulated high-stress events to learn the appropriate response based on the nature of the incident.

The Fab Four

By highlighting the four phases of emergency management as fundamental principles in my instruction and curriculum, I teach my students to embrace a shared understanding about exactly how to address these phases and their critical emergency-related priorities:

  1. Prevention/Mitigation: preventing emergencies and mitigating the risks of their occurrence
  2. Preparedness: preparing to handle an incident
  3. Response: responding to an incident
  4. Recovery: recovering from an incident

You cannot address these priorities—in fact, you cannot take a single step forward—without having a clear, comprehensive and detailed response tailored specifically to the circumstances of the emergency. By helping individuals understand their precise roles should an event occur, training can prevent injuries, save lives, minimize property damage, decrease liability, and help restore the business and working environment with minimal delay.

The Times They Are A-Changin’

Exercises, awareness, and drills play a strategic role in your training. To minimize risks and maximize response and recovery capabilities, you need to practice. Also, you should expect your training needs to change as the level of acumen, resources, and emerging threat conditions evolve over time. Periodically, your training material needs to be reviewed and evaluated —internally, but also with the assistance of public sector partners and external experts. It’s important to continuously refine and improve your training program by assessing your security and safety measures in the context of other needs and objectives, such as affordability and practicality. By using lessons learned from real incidents, you can assure that your program content is current and reflects the most up-to-date training strategies.

Collaborate, Coordinate, and Integrate

Because involving external resources early and at every step in the training design process enhances the core curriculum, you should be diligent, proactive, and continuously committed to partnering with other entities, including law enforcement, fire safety officials, emergency medical services, and subject matter security experts. Training should address the diverse needs of people, taking into account the specialized needs of those with physical, sensory, motor, developmental and mental challenges, or limited English proficiency. By trying to find innovative ways to translate information into interactive training platforms such as workshops that engage your audience, you will teach the importance of coordinated action in crisis situations when individuals don’t have time to properly think through the implications of every step.