On the Outside Looking In: How a Trusted Advisor Helps Protect Your People, Property, and Brand

Being on the outside looking in can have a negative connotation but sometimes that’s exactly where you need to be. Just ask Donald Trump—he’s been positioning himself as an outsider during his entire campaign. Why? Because an outsider has access to other perspectives, can question the status quo without the constraints of things like corporate culture, and isn’t influenced by preconceived notions about the way something must be done.

Are you an outsider? If you work for a company, corporation, school or university, chances are you’re not. And if you’re not an outsider, you can’t provide a totally objective opinion on the effectiveness of your organization’s safety and security programs due to your involvement, relationships, and, in some cases, prejudice, in the operations of your organization.

Since most organizations do not have the staffing, expertise, and resources to conduct an assessment as detailed and comprehensive as is required to help to ensure the safety of your people, property, and assets, the best option is considering the services of an outsider—an independent professional—to provide an objective, impartial and unbiased opinion.

Priority #1—Protecting People and Brand

After conducting countless security and risk assessments in the private and public sectors, I have found the paramount concerns of my clients are the safety of their people and integrity of their brand. With that understanding, an assessment needs to be uniquely tailored to best serve that particular client to deliver the highest value possible to the engagement. My projects follow a developed and still evolving process based on the 35+ years of experience of my team in law enforcement, security, legal, and human resources.

Independence + Refreshing and Unadulterated Candor = Improved Safety

An organization can benefit from the insight and counsel that an outsider can provide if that consultant has successfully completed similar engagements. By leveraging experiences with comparable clients and organizations, a consultant offers an independent voice that benchmarks your operations with best practices in the industry. Someone with different experiences than you and your team can apply lessons learned to your unique situation and deliver an assessment report that identifies what’s lacking in your programs and policies so you can update, enhance, and improve them. In other words, the consultant can help you see the forest through the trees, or in our world, the vulnerabilities that leave you exposed to potential harm.

Establish Your Start Line—So You Can Walk Before You Can Run

The first step to an enhanced, updated, and comprehensive security program is forming a collaborative relationship with a trusted security advisor. A professional consultant can help you understand your starting point. How do you compare with industry best practices? Your competitors? Then after listening to your security and safety objectives, the consultant will work with you to deliver those specific goals to mitigate exposing your people and brand to harm. After all, you can’t know what you don’t know or don’t have access to. Even the most skilled athletes have coaches and mentors who offer them insights and suggestions to make them perform better.

Be Sure to Get What You Need

At the completion of a tailored, comprehensive, and strategic assessment, you will be able to clearly identify succinct and measurable processes to safeguard people and property—as well as incorporate incident management strategies with specific guidelines that address all hazards, such as internal theft, active shooter, severe weather, and power outages. As a trusted partner, your security consultant offers expert counsel on all security- and safety-related decision making you will face regarding your company, other companies, services, equipment, technologies, procedures, and personnel.

Take Advantage of Screening, Filtering, and Recommending Services

Think of this outsider as a de facto clearinghouse for vetting, testing, validating, and ultimately recommending options based on shared experiences in the law enforcement, security, legal, and human resources fields. Also, be sure the work is not delegated to a junior member of the consultant’s team with less experience. The listed project team members should be the ones performing the assessment personally, and ultimately delivering a service grounded in a higher level of expertise.

Are you ready to see how well you’re doing to protect your organization? The Lake Forest Group offers assessments (http://lakeforestgroup.com/services/security-assessment/) to protect against all hazards and to prepare for all kinds of emergencies. Our support goes beyond simple project management and vague recommendations. We provide the necessary insight and hands-on advice that lead to tangible results—and help to ensure the safety of your constituents.

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